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Contact Us

By Phone

Please call 717-412-5300. Language translation assistance is available. TTY callers — please dial 711 to reach us.
Customer Call Center Hours: Monday through Friday (except holidays), from 8:00 a.m. – 5:00 p.m. E.T.

By Email

Click the links below to email us. We respond to all emails within three business days. Saturdays, Sundays, and state holidays are not considered business days.

Driver License Center Contact Information

PennDOT does not publish individual Driver License Center phone numbers. If you need assistance with a particular PennDOT Driver License Center, please contact our Driver and Vehicle Services Customer Call Center staff at 717-412-5300. Hearing-impaired callers  please dial 711 and a staff member will gladly assist you.

By Mail

General Mailing Address
Pennsylvania Department of Transportation
1101 South Front Street
Harrisburg, PA 17104

License Plate Return
BMV Return Tag Unit
P.O. Box 68597
Harrisburg, PA 17106-8597

Mailing Addresses for Driver Licensing and Motor Vehicle Forms
Mailing address can be found in the upper left-hand corner of the form, right-hand corner of the first page of the form, or the last page of the form.

Driver and Vehicle Services Surveys

Have you used driver and vehicle services lately? If so, we're eager for some feedback. We've prepared a series of brief surveys intended to help us shape and improve our future services. If you've got a couple of minutes, we'd appreciate it if you'd glance over our survey selection page.

Visit Pennsylvania's Vehicle Emission Testing Program website or call 1-800-265-0921 for the latest news and information regarding the Enhanced Vehicle Emissions Inspection and Maintenance Program.

Non-Discrimination Policy (Title VI)

It is the policy of the Department to assure full compliance with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, E.O. 12898, and related statutes and regulations in all programs and activities. Title VI requires that no person in the United States shall, on the grounds of race, color, national origin, sex, age or disability be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity for which PennDOT receives Federal financial assistance.

A Title VI Discrimination Complaint Form (PDF) can be obtained from the Bureau of Equal Opportunity. For more information on PennDOT's Title VI policy, please visit the Title VI page on the PennDOT website.

Reporting Roadway Concerns

For information related to roadway concerns including: reporting pothole locations, stormwater and drainage concerns, traffic-related concerns, or property damage incurred by PennDOT operations, call 1-800-FIX-ROAD or report the concern using our Customer Care Center.