Driver and Vehicle Services

We are currently experiencing longer wait times at some Driver License Centers due to increased demand for REAL ID services. This may result in extended periods before you can enter our facilities.

With much of the Commonwealth under a high heat advisory, we strongly encourage customers to avoid waiting in line whenever possible. If you are applying for a REAL ID and already have another acceptable document, such as a valid U.S. Passport, please consider postponing your visit and applying at a later date.

For customers seeking other common services, we recommend using our convenient online services, available on our website. This will help you avoid unnecessary wait times and stay safe during the heat advisory.

PennDOT wants to alert the public about a new texting scam involving REAL ID. Fraudulent text messages are being sent to customers claiming to be from the DMV or the federal Department of Homeland Security asking people to click on a link and provide personal and payment information.

PennDOT does not have a process by which customers can pre-scan and upload REAL ID documents from a home or mobile device. PennDOT will never ask for nor accept any identity documents over the internet, via text message nor email for any reason. Any communications through text, internet or email requesting these documents are not affiliated with PennDOT and could be used for fraudulent purposes. As such, customers should not submit any images of personal documents to such requests.

To learn more about this scam or report it, visit the Federal Trade Commission’s website or report it to the Pennsylvania Attorney General’s Office.

Some customers may experience difficulties when attempting to log in to our online services. Customers may be required to attempt logging in to the system more than once to gain access. We apologize for any inconvenience.