Frequently Asked Questions:
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clicking on the ‘Get Acrobat Reader’ button.
ref="http://www.adobe.com/prodindex/acrobat/readstep.html" target="_blank">Adobe Acrobat Reader to view and print. This software is provided free of charge and you may download the latest version by clicking on the ‘Get Acrobat Reader’ button.
What forms of payment will PennDOT accept for online transactions?
Only the following credit cards will be accepted as payment for Internet transactions:
- American Express
Are there any additional fees for using the Internet?
No. There will be no fees charged in addition to the cost of the requested items.
What if I need a refund or want to dispute a credit card charge?
If you wish to apply for a refund, you must complete 'Application for Refund' (
) or send a letter requesting a refund.
When requesting a refund for Driver’s License, be sure to include the driver’s license number and date of birth. When requesting a refund for Vehicle Registration, be sure to include the title number and license plate number of the vehicle.
If you would like to dispute a charge made to your credit card account, please contact